We guarantee our products to be free from defect or failure for LIFE ! We do recommended that you replace the hardware every few years or when they show physical signs of corrosion or stress.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and the approval of your refund.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ; firstname.lastname@example.org
Only regular priced items may be refunded. Sale items cannot be refunded.
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ; email@example.com
To return your product, please contact me at : firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at email@example.com for questions related to refunds and returns.